Chi Unit
Texture: Brazilian Body Wave- 200% DENSITY!
Lace Options: 13x4 Frontal (Ultra Thin HD): 20", 24", 13x4 Frontal (Swiss): 20"
Lustress Hair Co.'s Brazilian Body Wave Ultra Thin HD Lace Frontal is crafted for those who desire a flawless, natural look with premium quality. Made with ultra-thin HD lace, this frontal blends seamlessly from forehead to hairline, creating an undetectable, skin-like finish. The luxurious Brazilian body wave texture adds voluminous, soft waves with natural movement, making it perfect for versatile styling and a beautiful, full-bodied look. With this high-definition lace, you’ll enjoy an effortlessly natural hairline that enhances any hairstyle, making it ideal for anyone who values both elegance and a seamless transition.
Lustress Hair Co. frontal units are the perfect choice for average wig wearers seeking a flawless, natural finish with unmatched styling versatility. Crafted with premium HD lace, our frontals blend seamlessly into the scalp, creating an undetectable transition from forehead to hairline. With ear-to-ear parting space, these frontals allow you to effortlessly switch up your style—whether it’s an elegant updo, a sleek side part, or intricate braids, the possibilities are endless. When installed, these units provide a polished, sultry look that’s easy to style, making them ideal for both beginners and seasoned wig enthusiasts alike. With proper care our tresses can last up to 7 years.
RETURNS POLICY
Customer will have 3 calendar days after receiving their item (strictly based on the arrival date from the tracking number - No Exceptions) to fully inspect their unit and report an issue if detected.
Due to the unique nature of this business and related matters of hygiene and public safety, we do not offer any refunds/returns on any of our products unless:
-Your order is Cancelled by Lustress Hair Co.
-One or more of your items sold out since your order was processed
Depending on your banking institution the refund may take up to 10 business days to post to your account.
If you used a gift card to purchase your item (s), your funds will be issued back to your gift card.
Damages and issues
All items are inspected prior to leaving our facility, please inspect your order upon reception and contact us within 3 calendar days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and attempt to make it right.
ALL Item(s) must be in the same condition that you received it, unworn or unused, lace uncut, bundles in tact with tags, and in its original packaging. You’ll also need to submit the receipt or proof of purchase.
Exceptions / non-returnable items
Unfortunately, we CANNOT accept returns or exchanges on custom orders, sale items or gift cards. All Custom orders, Sale items and gift cards are FINAL SALE!
Exchanges
Customer will have 3 calendar days after receiving their item (strictly based on the arrival date from the tracking number - No Exceptions) to fully inspect their unit and request an exchange.
Exchanges will ONLY be granted if the item received was defective, inaccurate or the incorrect item was received.
ALL Item(s) must be in the same condition that you received it, unworn or unused, lace uncut, bundles in tact with tags, and in its original packaging. You’ll also need to submit the receipt or proof of purchase.
To initiate the exchange request process, please contact us at lustresshairco@gmail.com. Once your exchange request is confirmed, we’ll send instructions on how and where to send your package. Customer is responsible for all incurred charges for return shipping unless otherwise discussed. Items sent back to us without first requesting a exchange will not be accepted.
We will notify you once we’ve received and inspected your returned item(s) and let you know if the exchange was approved or not. If approved, you’ll be automatically provided with store credit (please ensure the email on file is accurate).
You can always contact us for any return question at lustresshairco@gmail.com.